Terms And Conditions
HB Truckwash Europoort, located at:
Elbeweg 91, 3189 LC, Europoort Rotterdam
Netherlands, is responsible for the processing of personal data as shown in this privacy statement.
Elbeweg 91, 3189 LC, Europoort Rotterdam
Personal data that we process
HB Truckwash Maasvlakte processes your personal data because you use our services and/or because you provide these to us yourself. Below you will find an overview of the personal data we process:
– First and last name
– E-mail address
– Company name
– Phone number
– License plate and trailer number
– Bank account number (when paying by invoice)
– Cargo Card data (when using the Cargo Card)
– Booked-in washings
For what purpose and on the basis of which basis do we process personal data?
HB Truckwash Maasvlakte processes your personal data for the following purposes:
– To offer you the possibility to create an account
– To be able to offer our service
– To be able to contact you about our services
How long we keep personal data
HB Truckwash Maasvlakte will not keep your personal data longer than strictly necessary to realize the goals for which your data are collected. We use the following retention periods for personal data:
The data will remain on the server as long as the user account exists. When the user makes a request to delete his or her account or data then the data will be deleted with this.
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are under 16 years of age. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children’s online activities, in order to prevent the collection of data about children without parental consent. If you are convinced that we have collected personal data on a minor without such consent, please contact us at firstname.lastname@example.org and we will delete this information.
Automated decision making
HB Truckwash Maasvlakte does not make decisions about issues that can (significantly) affect people based on automated processing. These are decisions made by computer programs or systems, without a person (for example an employee of HB Truckwash Maasvlakte) being involved.
Sharing personal data with third parties
HB Truckwash Maasvlakte only provides personal data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies or similar techniques we use
HB Truckwash Maasvlakte only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can delete all information previously stored using your browser settings.
Reviewing, modifying or deleting data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by HB Truckwash Maasvlakte and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization named by you.
You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your permission or to object to the processing of your personal data to email@example.com.
To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
HB Truckwash Maasvlakte would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Autoriteit Persoonsgegevens. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
HB Truckwash Maasvlakte takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via firstname.lastname@example.org.
You may opt out of the creation of a user profile, Hotjar’s storage of data about your use of our site, and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
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